Shipping your package
Packages are usually shipped within 2-3 days of receipt of payment. They are shipped via our partner carrier with a tracking number and delivered without signature.
Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each of them.
Your package is shipped at your own risk, but special attention is paid to fragile items. The dimensions of the boxes are appropriate and your items are properly protected: the 1/8th series sold in showcase boxes and delivered on an 80x120cm pallet.
Return your package
In the event of finding an anomaly on your package, or a damaged package, you can refuse it or request compensation from the carrier.
In the event of a return agreement given by our after-sales service, the product must imperatively be returned in its original packaging, intact, accompanied by all possible accessories. Shipping and added fees such as any customs fees are the responsibility of the customer.
All returns are subject to validation by the Hc Models after-sales service. Hc Models takes the greatest care in the production of its products, if despite this you notice an anomaly contact the after-sales service nous contacter